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PokerStars Casino Login: Access Your Account in Australia
PokerStars Casino holds a licence issued by the Malta Gaming Authority, reference number MGA/B2C/213/2011, awarded 1 August 2018. Player funds are kept in segregated accounts managed by a leading European bank, and games are independently audited by GamingLabs.
PokerStars Casino login: what you can access
Once you have access to your account, the PokerStars Casino lobby brings several services together. You can play casino games, join poker cash games and tournaments, use the cashier, manage deposit limits and open responsible gaming tools. Real-money and play-money modes are both available, so you can practise at Play Money tables without using funds.
The account is also where PokerStars Rewards is managed. Players can opt in through the Start button in the software lobby or through the My Rewards menu. Rewards are connected to real-money poker activity, with points earned from rake and tournament fees rather than casino play.
- Casino play, poker games and tournament access
- Cashier tools for deposits and weekly real-money deposit limits
- My Rewards and PokerStars Rewards settings
- Responsible Gaming controls, including time-outs and self-exclusion
- Play-money tables for practice
- Account support through the Help Center and live chat
Keep your sign-in details private
Use your own account and avoid sharing account access with anyone else. PokerStars Rewards benefits cannot be transferred, bartered, sold or traded.
How to sign in and get back to your account
For a normal sign-in, open the PokerStars Casino service and use the account access area to enter your account details. The same Stars Account username is used across products covered by the account. If you prefer not to have the software remember your password, that option is available.
- Open the PokerStars Casino sign-in areaStart from the PokerStars Casino software or website and choose the account access option.
- Enter your account detailsUse the Stars Account details connected with your account. Take a moment to check that you are using your own login information.
- Continue to the lobbyAfter signing in, you can move between the casino, poker areas, cashier and account tools available to you.
- Check the right account sectionUse Cashier for deposit limits, My Rewards for reward settings and Responsible Gaming for play controls.
If you cannot access your account, the Help Center and live chat are the available support channels. Customer support is available in English, Chinese, French, German and Italian. Live chat support is available in English and Spanish.
A simple sign-in habit
If you are using a shared computer, do not ask the software to remember your password. Sign out when you finish and keep your account details away from other users.
Account security and responsible gaming controls
A login is more than a way to start playing. It also gives you access to limits that can help you keep control of your account activity. Weekly real-money deposit limits can be set through Cashier, and session limits are available as part of the responsible gaming tools.
Cooling-off options last 12 hours or 24 hours. Longer time-outs are available for 7, 30, 60 or 120 days. These controls are irreversible for the selected duration, so choose the period carefully.
| Control | Options | Where to access it |
|---|---|---|
| Deposit limit | Weekly real-money limit | Cashier |
| Cooling-off | 12 hours or 24 hours | Responsible Gaming |
| Time-out | 7, 30, 60 or 120 days | Responsible Gaming |
| Self-exclusion | 6 months, longer periods or permanent | Responsible Gaming or Help Center |
| Game restriction | Set a specific game to “Don't play” | Restrict Table Limit |
You can open self-exclusion tools on desktop through More > Tools > Responsible Gaming > Exclude me from playing. On mobile, use Account > Responsible Gaming Settings. The website also provides access through Account > Responsible Gaming.
Self-exclusion covers all real-money and play-money games and all products requiring a Stars Account username. A six-month self-exclusion asks you to withdraw real-money funds, and returning after the period requires contact with support. Longer than six months, permanent self-exclusion and extending an existing exclusion are handled through the Help Center.
Take a break when play stops feeling comfortable
Use a cooling-off period, time-out or self-exclusion if you need space from gambling. The selected restriction cannot be reversed during its stated duration.
What to check after logging in
It is worth spending a minute checking the account tools before you play. Honestly, this is the part most people skip. A quick look at your deposit limit, reward status and responsible gaming settings can make the account easier to manage.
PokerStars Rewards has six regular chest levels: Blue, Bronze, Silver, Gold, Diamond and Black. Points are earned only from real-money poker games, at 100 points per $1 paid in rake or tournament fees. Unopened chests expire after 30 days, while individual rewards have their own expiry dates shown in My Rewards.
If 28 days pass without winning a chest, the progress bar resets and you move down one level. Some rewards can include cash or game credit and may carry play-through requirements, so check the details shown in My Rewards before using them.
Login, cashier and account support basics
The cashier is available from the account area for deposits and other money-management tools. The minimum deposit is $10, and supported currencies include USD, EUR, GBP and CAD. Deposit methods include Visa, Mastercard, PayPal, Skrill, Neteller, Payz, bank transfer and other listed options. Fast Deposit supports Visa, Mastercard and NETELLER.
The cashier also lets you set weekly real-money deposit limits. Player funds are held in segregated accounts managed by a leading European bank. These details are useful to keep in mind when checking that you are signed into the correct account before using any cashier feature.
PokerStars Casino is operated by TSG Interactive Gaming Europe Limited, registered in Malta under company number C54266. It holds Malta Gaming Authority licence number MGA/B2C/213/2011, awarded 1 August 2018. The casino launched in 2016, while the poker platform has operated since 2001.
Games use random number generator technology based on quantum theory and are independently audited by GamingLabs. Gambling still involves real financial risk, so only use money you can afford to lose and take a break whenever you need one.
FAQ
Login questions
What can I access through the PokerStars Casino login?
You can reach casino and poker play, the cashier, PokerStars Rewards, deposit limits and responsible gaming settings. Play-money tables are also available for practice.
Can I stop the software from remembering my password?
Yes. You can choose not to have the software remember your password, which is useful on a shared computer.
Where can I set a weekly deposit limit?
Weekly real-money deposit limits can be set through Cashier after you sign in.
How do I find the self-exclusion tools?
On desktop, use More > Tools > Responsible Gaming > Exclude me from playing. On mobile, use Account > Responsible Gaming Settings. The website provides access through Account > Responsible Gaming.
How long can a time-out last?
Available time-outs last 7, 30, 60 or 120 days. Cooling-off periods of 12 hours and 24 hours are also available.
Can I restrict one particular game?
Yes. Open More > Tools > Responsible Gaming > Restrict Table Limit and set the relevant game to “Don't play”.
Who can I contact if I cannot access my account?
The Help Center and live chat are available for account support. Customer support is available in English, Chinese, French, German and Italian, while live chat is available in English and Spanish.
Does PokerStars Rewards work from casino play?
Reward points are earned only from real-money poker games. They are awarded at 100 points per $1 paid in rake or tournament fees.