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Cookies Policy
PokerStars Casino holds a licence issued by the Malta Gaming Authority, reference number MGA/B2C/213/2011, awarded 1 August 2018. Player funds are kept in segregated accounts managed by a leading European bank, and games are independently audited by GamingLabs.
1. What are cookies?
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise your device and remember certain information about your visit. Cookies can help a website function correctly, improve performance and provide information about how visitors use its pages.
Some cookies are placed directly by PokerStars Casino. Others may be placed by service providers or other third parties that support website operations, security, analytics, advertising or other online services. These third parties may use cookies, pixels, software development kits, tags or similar technologies. The technologies used may change over time as our website and services develop.
Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie depends on its purpose and the settings applied to your browser or device.
We may also use technologies that perform a similar function to cookies. For convenience, this policy refers to cookies and similar technologies collectively as “cookies”. Some cookies may collect information that relates to an identifiable person, while other cookies provide information in a form that does not directly identify you. Information collected through cookies may be combined with other information handled in accordance with our Privacy Policy.
2. How we use cookies
The types of cookies used on the website may vary depending on the pages you visit, the services you use and the preferences you select. Cookies may be used for the following purposes:
- Essential operation: These cookies help the website work, allow pages and features to load, support account and session functions, remember security settings and assist with access to services that you request.
- Security and fraud prevention: These cookies help us identify unusual activity, protect accounts and transactions, reduce misuse and support measures designed to maintain the integrity of the website and gaming services.
- Preferences: These cookies remember choices such as language, region, display settings and other preferences, so that you do not need to enter them repeatedly.
- Performance and analytics: These cookies provide information about how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features are performing as intended.
- Personalisation: These cookies may help us present content, messages or features that are more relevant to your interests, use of the website or selected preferences.
- Advertising and measurement: Where used, these cookies may help measure the effectiveness of marketing, manage advertising activity and understand interactions with promotional content. They may also help limit repeated advertisements or support more relevant advertising.
- Compliance and responsible gaming: Cookies and similar technologies may assist with age and identity checks, jurisdiction controls, account protection, regulatory requirements and the operation of responsible gaming tools and messages.
Essential cookies are generally required for the website to operate and cannot always be disabled through the website’s preference tool. If you block essential cookies, some pages, account features or services may not work properly. Non-essential cookies will be used in line with the choices available to you and the permissions or settings you select.
Cookies do not normally contain your password in readable form. You should still take reasonable steps to protect your account, including keeping login details confidential, using a secure device and signing out when using a shared device.
3. Your choices and managing cookies
When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the available settings, you can accept all cookies, reject or restrict certain non-essential cookies, or select categories individually. Your choices may be stored using a cookie or similar technology so that they can be remembered on later visits.
You can usually manage cookies through your web browser settings. Most browsers allow you to view, delete, block or restrict cookies. You may also be able to configure your browser to notify you when a cookie is being set. Instructions vary between browsers and devices, so you should consult the relevant help or support information for your browser.
- Open your browser or device privacy settings.
- Review the available cookie, tracking or website data options.
- Choose whether to allow, block, delete or restrict selected cookies.
- Close and reopen your browser if required, then revisit the website to check your settings.
Changing your cookie settings will not usually delete information already collected before the change. You may need to clear existing cookies separately. If you use more than one browser or device, you may need to update the settings on each one. Deleting cookies may also remove saved preferences and require you to sign in again.
If you disable or restrict cookies, parts of the website may be unavailable or may not operate as intended. This may include account access, security checks, saved preferences, interactive features, payment-related functions or other services. Restricting analytics or advertising cookies should not normally prevent you from using essential website features, but the experience may be less personalised.
Some browsers and devices offer additional privacy controls, such as tracking protection or signals relating to online activity. We will consider available technical and legal requirements when processing such signals. The effect of a browser or device setting may depend on the technology, service and version you are using.
4. Third parties, privacy and policy updates
We may work with carefully selected service providers that use cookies or similar technologies on our behalf or as part of services connected with the website. These providers may support hosting, security, analytics, customer service, communications, advertising, fraud prevention or other functions. Third-party cookies may be governed by the relevant provider’s own privacy information and terms.
Third parties may process information in Australia or in other countries, depending on the services they provide. Where personal information is handled, it will be managed in accordance with applicable privacy obligations and our Privacy Policy. We take reasonable steps to work with providers that are expected to protect information and use it only for appropriate purposes.
Cookie information may include details such as your device type, browser type, approximate location, pages viewed, links selected, time spent on pages, referring website, general interaction patterns and technical identifiers. This information may be used to keep the website secure, understand performance, improve our services and support communications. We do not intend for cookies to replace the privacy notices that apply to your account or other personal information.
Children and age restrictions
Our online gambling services are intended only for people who meet the applicable legal age and eligibility requirements. We do not knowingly use cookies to collect information from children for the purpose of providing gambling services. If you believe a child has provided personal information or used the website, please stop the activity and contact us through the available website support channels.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal obligations or cookie practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain aware of how cookies are used and how you can manage your preferences.
Questions and privacy requests
If you have a question about this Cookies Policy, wish to change a preference or want to make a privacy-related request, please use the support or privacy contact options made available on the PokerStars Casino website. We may need to verify your identity before responding to certain requests. We will handle requests in accordance with applicable privacy requirements and the information set out in our Privacy Policy.
